Important Candle Update.
After months and months of research, testing, planning and building a brand I could feel confident in putting my name on, TM Candle Co. officially launched in July 2020.
Unknowingly, only a couple of months later I was severely hit with shortages of many materials and supplies, including vessels, lids, boxes and more. Because of this, you’ve probably noticed that my core candle collection has been SOLD OUT over the last couple of months...
Much of this was due to covid, which increased both the demand for supplies and competition, therefore creating shortages from many suppliers in the UK and around the world. For me, behind the scenes this meant everything from signing up for what felt like hundreds of ‘email me when back in stock’ notifications, to trying to ‘out-beat’ the competition at 5am before supplies sold out again, to overseas supplier research trying to find other solutions.
After trying to keep up hope due to being told that a return date for my supplies would ‘be advised soon’, in the last week of February I woke up to an honestly devastating email from them:
In their statement, they announced that my entire range of items, including vessels, lids, boxes and more were being completely discontinued. And because no other reliable suppliers carry these models this ultimately means that I have no choice and must discontinue my entire candle collection as well.
What now?
I’ve decided to try saving my small business!
My immediate reaction was devastation, disappointment and a bit of panic, due to needing to start again. But I knew I would need to develop a new plan, so got cracking within the first 24hrs. And because I want to be fully transparent with all of my customers ASAP, here it is:
New Candles:
Even though I put so much time into researching, finding and testing my last vessels, it was inevitable that the first step would be sourcing new ones. My vision of TM Candle Co. needed to remain the same – minimalist, uncomplicated but still luxe. I have found something I’m happy with and although different, I’m confident you’ll love it too.
I now have a large shipment on the way, but making candles is a science, and due to needing to go through rigorous quality and safety testing again, this could take up to 2-3 months before I can release them (likely mid-May). But the good news is that I’ll have a lot more stock when they do return, including the core collection and new scents previously delayed due to shortages.
Candle Refills:
Since my 10oz. candles will be discontinued, this also means that I’ll have to start all over with refills as well. The interior of each vessel varies, so this will mean you can’t use the current refills in the new vessels. Although I won’t be selling the old ones, I will honour and offer the old refills for the remainder of 2021. I will use this time as an opportunity to test new methods and improve the quality so I can offer the same service for the new containers.
Limited Edition Candles
Some of you might be aware that due to the shortages, I had temporarily been testing new marble style containers, to be release the new destination: Paris, France. These were always intended to be a limited edition but were made in the same style of the original collection. These will still be launched near the end of March if all goes according to plan.
New Products:
To say that I’ve been excited for the launch of my new range of diffusers and interior room sprays would be an understatement! These have been in the development and testing stage over the last couple of months. All scents in these new products were always intended to be extensions from the candle scents – however, due to the candle vessel delays, I planned on releasing a couple of brand new scents in this range sooner than expected. To be announced soon…
Thank You.
If you’ve made it this far, thank you. But also, thank you for your patience over that last few months. Although it’s been incredibly tough behind the scenes, I’m really hoping we can pick back up where we left off and keep exploring the world through the power of scent together.
Please follow my journey on social media. And stay in the loop by entering your email below.
–Tiffany, Founder of TM Candle Co.